This policy explains how SpecsandLens collects, stores, and protects customer information.
Information We Collect
- Personal Information: Name, email, address, phone number, payment details (credit card numbers, billing addresses), etc.
- Technical Information: IP address, browser type, device information, and browsing history.
- Transaction Information: Order history, product selections, and payment methods.
How We Use Your Information
- Order Processing: We use your personal information to fulfill orders, communicate delivery details, and handle any issues.
- Customer Support: We use your information to address any questions or concerns and provide technical support.
- Marketing: SpecsandLens may use your email or phone number to send promotional offers and product recommendations. You can opt-out anytime.
- Analytics: Data is used to analyze website traffic, improve product offerings, and enhance user experience
Data Protection
We use industry-standard encryption methods to safeguard customer information during transactions. Data is stored on secure servers, and access is restricted to authorized personnel only.
Third-Party Sharing
SpecsandLens does not sell or rent your personal data. However, we may share data with trusted third-party service providers, such as payment processors and logistics companies, to fulfill orders.
Your Rights
You have the right to access, modify, or delete your personal information. Requests can be made via customer support.
Children’s Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children.